/sup/index.atom.phpFireShot - Full webpage screenshot tool support forum
FireShot - Full webpage screenshot tool support forum
2026-10-10T12:53:10Z/sup/initial-install/4098Initial InstallFred Milano2026-10-10T12:53:10Z2026-10-06T03:05:40ZFirefox 157.0.1.
Also, can you also tell me whether the downloaded copy is the correct version. I can't seem to get that question answered. It seems to be the easiest solution is that there really is a later version that I didn't get?/sup/regression-fireshot-cannot-capture-coursera-quiz-page-with-pagination-it-used-to-work/4054Regression: Fireshot cannot capture Coursera quiz page with pagination. It used to work.torotoro52026-10-10T07:23:42Z2026-06-19T11:35:03ZI found this is fixed in Fireshot 2.1.4.18. Thank you!/sup/fireshot-pro-cannot-capture-long-chatgpt-conversations-completely-pdf-archiving-broken/4103FireShot Pro cannot capture long ChatGPT conversations completely – PDF archiving brokenMr_Archiving_Storage2026-10-09T09:40:53Z2026-10-08T06:22:17ZHello, we are aware of this problem and looking for a permanent solution to this. At the moment, there's a temporary way to fully capture ChatGPT. Please check this link: [url]https://getfireshot.com/sup/cannot-capture-web-pages-on-2-specific-sites/4094[/url]/sup/never-received-license-number/4061Never Received License NumberJoelMorales22026-10-08T10:50:51Z2026-07-07T08:14:19Z@JK I also lost mine. I've emailed support but haven't heard back.
Please help?/sup/lost-lifetime-license/4102Lost Lifetime LicenseThatGdude2026-10-08T10:44:52Z2026-10-08T10:44:52ZI emailed the support email and have not heard back from them at all. I need help recovering my lifetime subscription license key to use on my new laptop.
Someone please help./sup/refund-request-fireshot-pro-order/4101Refund Request - FireShot Pro OrderEduardoFernandezHuit2026-10-08T03:47:30Z2026-10-08T03:47:30ZRefund Request - Order Invoice reference: 3321-20721
Billing period: 5th October 2026
VAT Number: PML120808ITA Company Number: 08172165
Hi FireShot Support Team,
I purchased a FireShot Pro license yesterday via your official website, but I would like to request a full refund under your 7-day money-back guarantee policy.
Here are my purchase details:
Name: Eduardo Fernandez Huitzil
Email used for purchase: [email]3em.fernandez.eduardo@gmail.com[/email]
Order ID / Transaction ID: txn_01m44sg5pdrnjh7mkh8y4299fm
Please process the refund back to my original payment method.
Thank you,
Eduardo Fernandez Huitzil/sup/rembolso-de-7-dias-de-prueba/4100REMBOLSO DE 7 DIAS DE PRUEBAEduardoFernandezHuit2026-10-08T03:21:42Z2026-10-08T03:21:42ZCompra y prueba FireShot Pro. Te ofrecemos una garantía de devolución de dinero de 7 días sin preguntas. Si por cualquier motivo no estás satisfecho con nuestro software, te reembolsaremos tu dinero.
NECESITO SABER COMO PUEDO OBTENER MI REMBOLSO,/sup/activate-my-fireshot-pro-lifetime-license/4099Activate my FireShot Pro Lifetime LicenseRonald142026-10-07T08:30:14Z2026-10-07T08:30:14ZHi support,
i have a lifetime license but lost my lisence key. I already senbt you a email but didn't get a answer.
What can i do to get it?
Greetings Ronald/sup/capture-selection-doesnt-work-on-the-visible-part-of-page-macos/4097Capture selection doesn't work on the visible part of page (macOS)gms72026-10-02T07:45:57Z2026-10-02T07:45:57ZPlugin version: 2.4.18
OS: macOS 27, but this is a long-standing issue that applies to 26 and 16
Browser version: Mainly tested on Chromium browsers
Steps:
1. Click / refresh page
2. Enter Cmd + Shift + 6 shortcut as quickly as possible.
2a. If entered before the yellow border shows around the page ==> SUCCESS, can capture elements
2b. If yellow border shows ==> FAILURE, can only capture elements below the visible part of the page, if any while scrolling down.
Webpage URL: x.com/sup/how-should-do-not-show-save-as-dialog-work-in-chrome-on-macos/4095How should 'Do not show Save as dialog' work in Chrome on macOS?TonyLewisAssistant2026-10-02T10:21:30Z2026-09-28T07:11:41ZHello. I can confirm the suppressed Save As dialog is how it's normally planned to work on Chrome @ macOS when you enable this option. Can you please re-check the Options to make sure the option is enabled?