Black Block at the end of the full screen capture.

Question

Hi all,

Since one month ago, I've been having this issue with Fireshot. I'm using Fireshot to capture as PDF bills generated through a website where I'm working. In all of them there is a black block at the end of the document, from side to side. I've noticed that when Fireshot is working, it makes "jumps" through the document, but the last jump the program does is not at the end of the document but at the beginning. It happens in all the computers I've tested, but only with the free version.

I hope you can fix this.

Accepted Answer

Hi Dani, Thank you for reporting. This is caused by the method, which is used in the Free version. We provide better handling in the Pro version.

Answer

https://chrome.google.com/webstore/detail/take-webpage-screenshots/mcbpblocgmgfnpjjppndjkmgjaogfceg https://addons.opera.com/en/extensions/details/capture-webpage-screenshot-fireshot/ https://addons.mozilla.org/en-US/firefox/addon/fireshot/

Answer

Dani, this feature will be an important improvement for sure, however there're no specific date for this update at the moment.

Posted: 15 Feb 2018 13:46
	Registered User Currently Offline	Posts: 2 Join Date: Feb 2018
Hi all, Since one month ago, I've been having this issue with Fireshot. I'm using Fireshot to capture as PDF bills generated through a website where I'm working. In all of them there is a black block at the end of the document, from side to side. I've noticed that when Fireshot is working, it makes "jumps" through the document, but the last jump the program does is not at the end of the document but at the beginning. It happens in all the computers I've tested, but only with the free version. I hope you can fix this.

Posted: 15 Feb 2018 18:12
	Administrator Currently Offline	Posts: 4287 Join Date: Jan 2007
Hi Dani, Thank you for reporting. This is caused by the method, which is used in the Free version. We provide better handling in the Pro version. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon! There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

Posted: 18 Feb 2018 03:15
	Registered User Currently Offline	Posts: 1 Join Date: Feb 2018
Where can I get the free version of Fireshot?

Posted: 19 Feb 2018 19:35
	Administrator Currently Offline	Posts: 4287 Join Date: Jan 2007
https://chrome.google.com/webstore/detail/take-webpage-screenshots/mcbpblocgmgfnpjjppndjkmgjaogfceg https://addons.opera.com/en/extensions/details/capture-webpage-screenshot-fireshot/ https://addons.mozilla.org/en-US/firefox/addon/fireshot/ __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon! There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

Posted: 07 Mar 2018 19:45
	Registered User Currently Offline	Posts: 2 Join Date: Feb 2018
Thanks for the answer. Can I expect a fix for this problem? Because older versions of Fireshot handled the capture perfectly.

Posted: 08 Mar 2018 11:32
	Administrator Currently Offline	Posts: 4287 Join Date: Jan 2007
Dani, this feature will be an important improvement for sure, however there're no specific date for this update at the moment. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon! There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

Recent topics	Replies	Views	Last Poster
Creating crash dump failed. Error: 123	10	2996
Suddenly stopped working in Chrome	9	1189
Deletes Not Working	7	1204
why scrolling web page screenshot is smaller than original website	1	1063
Can't access Options	0	1952
Where's my key?	1	1957
Chrome blocks screenshot extension?	5	1315
suddenly totally unresponsive	1	1231
time and date stamp	4	1211
Firefox ver 57.0.1 compatibility	4	1026