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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Public Support

Bug: Only partial (sub-frame ?) capture insteaad of full page screenshot

Pages: 1
Posted:  28 Jun 2015 12:26
When I try to capture the following entire web page and auto-save it then only a partial (possibly sub-frame?) is
captured:

https://www.ebay.de/itm/311371689105

The part being saved is the central picture in the middle of the web page.

In previous versions of Fireshot this worked.
But since the last updates there is a bug in Fireshot.

The error occurs in only 10% of all entire-web-page captures but can be reproduced.

I am using  Fireshot

"v0.98.76 Evaluation version, 9 days of free trial"
on Firefox v38.0.5 under 64bit Win 7

Please fix error.

Thank you
Peter
Posted:  02 Jul 2015 10:16
Hello,

Can you post the FireShot's output please? I tried to capture this page, and it works fine for me:

see here...
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Posted:  02 Jul 2015 21:04
Ok: here is the (=my) output::

https://easycaptures.com/2009693475
Posted:  04 Jul 2015 11:57
This is not a bug. FireShot detects a scrolling region and captures it without prompt, because the following option is being set on (should be changed to "Ask") :

https://easycaptures.com/fs/uploaded/885/3915375030.png
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There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  05 Jul 2015 08:08
Ok, thank you.
It seems to work now.

I will check if other web pages are printed entirely as well.

However I wonder why this worked in the past resp. how I could (accidentially) change this setting.

Is there a way to backup/export (and restore/import) the current settings to a file.
Are the settings stored in Firefox or in Windows Registry?
Posted:  07 Jul 2015 01:50
1. my prefs page looks different:
https://easycaptures.com/1450456419

2. fireshot does not do ANYTHING, no sound, no error, no windows, no capture.

Fireshot 0.98.76
Win 7 Pro 64bit SP1 6.1.7601
Waterfox 64bit
Example ebay item, any other item will not do either:
https://www.ebay.de/itm/370361059644

Browser Console log:

unsafe CPOW usage remote-browser.xml:164:0
unsafe CPOW usage warning.js:525:0
unsafe CPOW usage fsutils.js:376:0
unsafe CPOW usage fsutils.js:378:0
unsafe CPOW usage fsoverlay.js:765:0
unsafe CPOW usage fsoverlay.js:767:0
unsafe CPOW usage fsoverlay.js:768:0
unsafe CPOW usage fsoverlay.js:769:0
unsafe CPOW usage fsoverlay.js:774:0
unsafe CPOW usage fsoverlay.js:776:0
unsafe CPOW usage fsutils.js:16:0
unsafe CPOW usage fsutils.js:17:0
unsafe CPOW usage fsutils.js:18:0
unsafe CPOW usage fsutils.js:22:0
unsafe CPOW usage fsutils.js:23:0
unsafe CPOW usage fsutils.js:24:0
unsafe CPOW usage fsutils.js:25:0
unsafe CPOW usage fsutils.js:26:0
unsafe CPOW usage fsutils.js:27:0
unsafe CPOW usage fsutils.js:23:0
unsafe CPOW usage fsutils.js:24:0
unsafe CPOW usage fsutils.js:25:0
unsafe CPOW usage fsutils.js:26:0
unsafe CPOW usage fsutils.js:27:0
unsafe CPOW usage fsutils.js:23:0
unsafe CPOW usage fsutils.js:24:0
unsafe CPOW usage fsutils.js:25:0
unsafe CPOW usage fsutils.js:26:0
unsafe CPOW usage fsutils.js:27:0
unsafe CPOW usage fsutils.js:23:0
unsafe CPOW usage fsutils.js:24:0
unsafe CPOW usage fsutils.js:25:0
unsafe CPOW usage fsutils.js:26:0
unsafe CPOW usage fsutils.js:27:0
unsafe CPOW usage fsutils.js:23:0
unsafe CPOW usage fsutils.js:24:0
unsafe CPOW usage fsutils.js:25:0
unsafe CPOW usage fsutils.js:26:0
unsafe CPOW usage fsutils.js:27:0
unsafe CPOW usage fsutils.js:23:0
unsafe CPOW usage fsutils.js:24:0
unsafe CPOW usage fsutils.js:25:0
unsafe CPOW usage fsutils.js:26:0
unsafe CPOW usage fsutils.js:27:0
unsafe CPOW usage fsutils.js:23:0
unsafe CPOW usage fsoverlay.js:799:0
unsafe CPOW usage fsoverlay.js:801:0
unsafe CPOW usage fsoverlay.js:802:0
unsafe CPOW usage fsoverlay.js:803:0
unsafe CPOW usage fsoverlay.js:804:0
unsafe CPOW usage fsoverlay.js:826:0
unsafe CPOW usage fsoverlay.js:827:0
unsafe CPOW usage fsoverlay.js:829:0
unsafe CPOW usage fsoverlay.js:831:0
unsafe CPOW usage fsoverlay.js:832:0
unsafe CPOW usage fsoverlay.js:834:0
unsafe CPOW usage fsoverlay.js:835:0
unsafe CPOW usage fsoverlay.js:838:0
unsafe CPOW usage fsoverlay.js:839:0
unsafe CPOW usage fsoverlay.js:876:0
unsafe CPOW usage fsoverlay.js:920:0
unsafe CPOW usage fsoverlay.js:921:0
unsafe CPOW usage fsoverlay.js:956:0
unsafe CPOW usage fsoverlay.js:968:0
unsafe CPOW usage fsoverlay.js:969:0
FireShot Debug: ********* FireShot.runEditor exception: Argument 1 of CanvasRenderingContext2D.drawWindow does not implement interface Window.
FireShot Debug: FireShot.runEditor@chrome://fireshot/content/fsoverlay.js:970:7
FireShot.capturePage@chrome://fireshot/content/fsoverlay.js:668:5
oncommand@chrome://browser/content/browser.xul:1:1
Posted:  07 Jul 2015 13:55
Sorry, wrong browser !

I am using Firefox 64bit, Nightly, Build 42.0a1
Posted:  08 Jul 2015 07:51
Thanks for reporting that! It seems that the nightly version has some *improvements* that make FireShot useless. I'll check it and include fixes in my next release.
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FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
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