can't save or email

Question

FireShot 0.46
MS Windows XP Pro SP2, English
Firefox 2.0.0.14

I just installed the addon, and I can open the screenshot to edit mode, but whenever I try to save from the edit mode, or directly from the menu, I get the following error:
Failed to get access to folder "C:\Documents and Settings\rorris\ApplicationData\FireShot\publish

I don't have any administrator access to my computer.

Will asking my sys admin to install this solve this problem? Or is there another solution?

Thanks,
Rebecca

Accepted Answer

Hi. Normally even users have access to the folders below C:\Documents and Settings\%username%\ApplicationData\ so your case is an exclusion. Please ask you admin to set write-permission to this folder. Also make sure you can copy files into this folder.

Posted: 19 May 2008 18:04
	Registered User Currently Offline	Posts: 1 Join Date: May 2008
FireShot 0.46 MS Windows XP Pro SP2, English Firefox 2.0.0.14 I just installed the addon, and I can open the screenshot to edit mode, but whenever I try to save from the edit mode, or directly from the menu, I get the following error: Failed to get access to folder "C:\Documents and Settings\rorris\ApplicationData\FireShot\publish I don't have any administrator access to my computer. Will asking my sys admin to install this solve this problem? Or is there another solution? Thanks, Rebecca

Posted: 19 May 2008 20:10
	Administrator Currently Offline	Posts: 4287 Join Date: Jan 2007
Hi. Normally even users have access to the folders below C:\Documents and Settings\%username%\ApplicationData\ so your case is an exclusion. Please ask you admin to set write-permission to this folder. Also make sure you can copy files into this folder. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon! There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

Posted: 17 May 2014 19:19
	Registered User Currently Offline	Posts: 73 Join Date: Apr 2014
Or maybe just have that entire older set to write enable. That will do I think.

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