»User:
»Password:
Remember Me? 
FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Premium Support

Can't update to FireShot Pro because I never received the license number code!

Pages: 1
Posted:  13 Oct 2026 07:38
I purchased the Pro account this afternoon. It is now almost midnight and I still have not received the license code so I can update to the Pro FireShot extension for FireFox. Please asvise as when I try anything on the website, it goes back to the sales page, and I have already been through that and have paid. My bank says it is still pending, if this is what the problem is.

Please advise.  Thank you
Pages: 1

 

 

This is the Premium Support area for the users who have purchased FireShot Pro or Screenshot Studio products.

Please Login or Register to see a full thread.

 

 



Recent topics Replies Views Last Poster
FireShot Pro cannot capture long ChatGPT conversations completely – PDF archiving broken
1 109
Initial Install
8 166
Capture selection doesn't work on the visible part of page (macOS)
0 162
FireShot Pro v2.1.4.18 update reset / overwrote my screenshot History
1 183
How should 'Do not show Save as dialog' work in Chrome on macOS?
1 256
Cannot capture web pages on 2 specific sites
3 222
Not saving all links in a pdf
0 216
How to use my license in another browser?
1 329
Upload error <html>
1 276
Fireshot Native API Host not installing
4 330