extra tab created every time FF opened

Question

A tab labeled 'FireShot has been updated' opens every time FF is opened or a web page causes a new page to open. Have tried changing and deleting homepage entry in tools-options-main. nothing has effect. Is there an ini file anywhere that needs modification?

Accepted Answer

Every page should be displayed only one time for the current version. But...

The problem is in buggy settings' maintenance provided by Firefox. When it happens, it's impossible to store a flag indicating that this page has already been displayed and it should not be displayed anymore (until next update).

To fix this issue please make sure you read this: https://support.mozilla.com/en-US/kb/Preferences+are+not+saved
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Posted: 28 Feb 2008 23:48
	Registered User Currently Offline	Posts: 1 Join Date: Feb 2008
A tab labeled "FireShot has been updated" opens every time FF is opened or a web page causes a new page to open. Have tried changing and deleting homepage entry in tools-options-main. nothing has effect. Is there an ini file anywhere that needs modification?

Posted: 16 Mar 2008 22:47
	Registered User Currently Offline	Posts: 1 Join Date: Mar 2008
I am getting the same problem and it is very annoying indeed, I had only one homepage set (google) and I then changed to start with a blank page and the same thing happens, fireshot creates a second tab and takes me to the thanks for updating page: https://screenshot-program.com/fireshot/updated.php?ver=0.36 Thank you for updating FireShot! Regards, development Team Even if you set FF to start on the last opened pages it still creates a new tab and says thanks for updating etc. Thinking of removing this plugin as it is an annoyance, other than that it is a great product but I will remove it if it cannot be fixed.

Posted: 04 Sep 2009 14:14
	Administrator Currently Offline	Posts: 4286 Join Date: Jan 2007
Every page should be displayed only one time for the current version. But... The problem is in buggy settings' maintenance provided by Firefox. When it happens, it's impossible to store a flag indicating that this page has already been displayed and it should not be displayed anymore (until next update). To fix this issue please make sure you read this: https://support.mozilla.com/en-US/kb/Preferences+are+not+saved __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon! There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

Posted: 14 Oct 2012 18:53
	Registered User Currently Offline	Posts: 51 Join Date: Jan 2012
Tried the steps given by firefox, works great! At first glance, I thought we need ot wait for a next version release here.

Posted: 13 Jul 2016 19:28
	Administrator Currently Offline	Posts: 4286 Join Date: Jan 2007
__________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon! There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

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