FireShot doesn'nt work anymore wuith GMAIL

Question

Hello !
I've been working with the fonction copy the page and send to email (GMAIL) for a long time but last week fireshot doesn't work :
I copy and send, it opens gmail BUT doesn't attach the pdf anymore , I tried with png or jpg , still bugs.
I deinstall and reinstall, same thing .
I tried in another gmail account and same bug : no pdf attach to the mail.
When I just copy the page to pdf il works and create it.
The bug is only when I want to email : capture the page then email.
Thx for your help

Accepted Answer

Hello. Thank you. I just tested it in Chrome and found no problems. However, I received 3 emails reporting the same bug, so I suspect the problem is either specific to a workspace configuration, or I'm testing that in another way.

Answer

Hello. Thank you for the update. We changed nothing. I suspect the problem was in the SDK we're using to connect to GMail. The SDK is provided online, so one day they broke it, and another day they fixed it.

Posted: 17 Feb 2023 06:50
	Registered User Currently Offline	Posts: 2 Join Date: Feb 2023
Hello ! I've been working with the fonction copy the page and send to email (GMAIL) for a long time but last week fireshot doesn't work : I copy and send, it opens gmail BUT doesn't attach the pdf anymore , I tried with png or jpg , still bugs. I deinstall and reinstall, same thing . I tried in another gmail account and same bug : no pdf attach to the mail. When I just copy the page to pdf il works and create it. The bug is only when I want to email : capture the page then email. Thx for your help

Posted: 17 Feb 2023 17:59
	Administrator Currently Offline	Posts: 4286 Join Date: Jan 2007
Hello. Thank you. I just tested it in Chrome and found no problems. However, I received 3 emails reporting the same bug, so I suspect the problem is either specific to a workspace configuration, or I'm testing that in another way. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon! There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

Posted: 21 Feb 2023 09:22
	Registered User Currently Offline	Posts: 2 Join Date: Feb 2023
Hello, What have you done ?, FireShot works now with GMAIL , many thanks !

Posted: 21 Feb 2023 18:04
	Administrator Currently Offline	Posts: 4286 Join Date: Jan 2007
Hello. Thank you for the update. We changed nothing. I suspect the problem was in the SDK we're using to connect to GMail. The SDK is provided online, so one day they broke it, and another day they fixed it. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon! There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

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