Posted: 30 Aug 2021 21:49 | ||
Registered User Currently Offline |
Posts: 5 Join Date: May 2019 |
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I have gotten several update notifications over that past few months. The version information has been stuck at 98.94. Either my machine does not update of the update information is wrong. What can be done to correct this? |
Posted: 30 Aug 2021 21:59 | ||
Registered User Currently Offline |
Posts: 5 Join Date: May 2019 |
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2nd attempt after reading the directions.
Plugin version98.94 OS type and versionWindows 10 Enterprise 20H2 (build 19042.1081) Version of browser91.0.2 Steps to reproduce the bugEvery update since version 89.94 I get notification of a new update but version number remains the same Webpage URL causing the problemAnuy and all |
Posted: 01 Sep 2021 07:59 | ||
Administrator Currently Offline |
Posts: 4287 Join Date: Jan 2007 |
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Can you please manually remove the extension from the browser and install a fresh version? __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
Posted: 01 Sep 2021 14:29 | ||
Registered User Currently Offline |
Posts: 5 Join Date: May 2019 |
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I thought the license I purchased in the first was a perpetual license. Why would I need to spend additional money to purchase an additional license? |
Posted: 01 Sep 2021 14:53 | ||
Registered User Currently Offline |
Posts: 5 Join Date: May 2019 |
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Followed your instructions and reinstalled. Chrome shows FireShot Pro for Chrome v.0.99.15, which is correct. Firef0x however still shows FireShot Pro for Firefox v.0.98.94. Who does that happen, are there different versions for different browsers? I'm using Firefox version 91.0.2 64bit. |
Posted: 06 Sep 2021 20:08 | ||
Administrator Currently Offline |
Posts: 4287 Join Date: Jan 2007 |
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Please find the latest Firefox version here: https://addons.mozilla.org/en-US/firefox/addon/fireshot/ __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
Posted: 06 Sep 2021 21:11 | ||
Registered User Currently Offline |
Posts: 5 Join Date: May 2019 |
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thank you, that did the trick.. Great product |
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