Problem capturing long webpage screenshots - only a part of it is showing

Question

The title says it all: im capturing a long page (with scrolling), i save to PDF and i then just have the bottom part (as if it was too 'big'?).

Accepted Answer

Please send us a sample to contacts@getfireshot.com Thank you.

Answer

Thank you for providing the sample. The problem is that single-page PDFs are limited by 200 inches in height/width. When you use Adobe Acrobat or Firefox, you'll see them blank. If you open it in Edge or Chrome, you'll see the full contents. To avoid that, please consider saving long pages to multipage PDFs.

Answer

Yes, we definitely need to add a warning for this case.

Answer

Are you on Mac or on Windows? For Windows: Please reset hidden dialogs in Options to get the dialog displayed: https://easycaptures.com/fs/uploaded/1652/9498126258.png Please ignore the red frame (it's for another support request). The option you're looking for is called 'Split long screenshots to pages'. https://easycaptures.com/fs/uploaded/1356/2633944082.png

Posted: 10 Mar 2023 07:37
	Registered User Currently Offline	Posts: 15 Join Date: Mar 2023
The title says it all: im capturing a long page (with scrolling), i save to PDF and i then just have the bottom part (as if it was too "big"?).

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