Posted: 14 Oct 2011 19:18 | ||
Registered User Currently Offline |
Posts: 1 Join Date: Oct 2011 |
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FireShot is up to date, OS WIndows 7, IE 8,
Start FireShot, screen capture to "edit", make annotations, etc. using edit tool, then click "save" and get this error. [2] Failed to get access to folder "c:\Users\Sue's Laptop\AppData\Roaming\Fireshot\publish\" I can't find anyway to change the folder, etc. I can save as a "project" to a file but it saves as an .ssp file and I can't figure out how to open the file. Please help! |
Posted: 28 Oct 2011 06:09 Last Edited By: JK | ||
Administrator Currently Offline |
Posts: 4287 Join Date: Jan 2007 |
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Warning before posting bugreports: please take into account that your bugreports will be ignored if you don't include the following info about your problem:
Plugin version (i.e. FireShot 0.45) OS type and version (i.e. MS Windows XP Professional SP2, English) Version of Firefox (i.e. Firefox/2.0.0.14) Steps to reproduce the bug (i.e. Start FX, open FireShot editor, create a shape and try to save - you'll get an access violation xxxxxx) P.S: you can try searching your files here: C:\Users\your_user\AppData\Local\Microsoft\Windows\Temporary Internet Files\Virtualized __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
Posted: 06 Jan 2013 15:04 | ||
Registered User Currently Offline |
Posts: 55 Join Date: Nov 2012 |
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Just wondering if Sue's Laptop profile is admin.
c:\Users\Sue's Laptop\AppData\Roaming\Fireshot\publish\ I think that folder doesn't have write access. |
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