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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Public Support

Screen capture chrome extension does not capture the entire web page

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Posted:  21 Jun 2020 20:47
I just installed the fireshot 6.5 chrome extension and tested it using a twitter page link.
It does not capture the entire web page. It captures maybe 15% only.

I don't mind paying for the pro version BUT i need the software to capture the ENTIRE web page.
I do not mind if it has to break the web page into separate file because of size.
Posted:  22 Jun 2020 09:48   Last Edited By: JK
Thank you for your feedback. Yes, there's something we can improve in one of the next versions of FireShot - how to handle endless pages. The problem in the "endless page" is while you're scrolling the page, new content is being preloaded. This is the cause - the content is not loaded yet, so you get a blank area.

My suggestion will be to scroll the Twitter page down up to the content you want to capture, wait till it's loaded, then start FireShot.
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Posted:  10 Jul 2020 06:23   Last Edited By: devlop
I have the same/similar issue.
I have installed the firefox extension just today ( version 0.98.98 ).

I try to capture an entire webpage (a locally hosted html page) I have which is very long (~300,000px height).
Fireshot appears to function, slowly scrolling the page bit by bit... but then at the end it shows the results page with a broken image.

So I installed the "advanced" (pro) features plugin and tried again... now at the end it shows a "Please Wait" dialog saying "Processing" but the progress bar never moves (I've left it for a long time now and nothing happens).

I was hoping this tool would work as I haven't found one yet that does. I'm struggling to figure out how to get page captures for an extremely long webpage. Similar to djcal I would be fine if the images were broken up instead of a single huge file.

Note that in my case the page is static and there is no dynamic loading / infinite-scrolling going on.
Posted:  10 Jul 2020 21:21
devlop, you might try saving it directly to PDF - and please be patient with the "Processing" message.
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FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  13 Jul 2020 18:53
I tried again and waited over 12 hours for "Processing" to complete without any progress indicated at all. Print to PDF also doesn't work.

Here is my test page:
https://temp-demo-site.s3-website.us-east-2.amazonaws.com/longwebpage.html
Posted:  13 Jul 2020 19:51
devlop, does the fireshot-chrome-plugin process consume CPU when it's looking like hung up?
What's your PC config?

P.S. Tested on my PC, it took 2 mins to capture the sample URL you provided, and a couple of minutes for creating the PDF: https://getfireshot.com/downloads/long_url.pdf
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FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Posted:  31 Jul 2020 03:28
Sorry for my late reply.
I ended up having an extension that I believe was screwing things up in Chrome, removing that extension fixed things.
As for Firefox, I have no extensions so I'm not sure what was happening.. but I just tried again now and it seems to work blink ... anyway, all good now I guess. Thanks.
Posted:  31 Jul 2020 18:04
Ah, good. Thank you for your update!
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FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
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