FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Public Support
Scrolling Not Working - FF 36/42/45 + FireShot v.0.98.84
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| Posted: 23 Mar 2016 02:21 | ||
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Registered User Currently Offline |
Posts: 1 Join Date: Mar 2016 |
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I'm trying to get FireShot working when capturing the "entire page" and most of the time, the scrolling feature is not working -- even on this support forum! If I change the Preference to Capturing method: Always scroll / Capturing Scrolling elements: Detect and "Use", it works on this forum, but still fails on other sites. There were no logs from Ctrl+Shift+J to capture (I cleared the logs and tried the capture again, but no new logs appeared).
Plugin version: v.0.98.84 OS type and version: Microsoft Windows 10 Enterprise [Version 10.0.10586] Version of browser: Firefox/45.0.1 (just updated through two versions today, all versions had the same problem) Steps to reproduce the bug: Capture Entire page Webpage URL: internal site, VMware vRealize Operations Manager and https://getfireshot.com/sup/frm10.htm |
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| Posted: 23 Mar 2016 09:03 | ||
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Administrator Currently Offline |
Posts: 4287 Join Date: Jan 2007 |
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Quote:
(I cleared the logs and tried the capture again, but no new logs appeared). Please do the following: 1. Restart Firefox 2. Open console and clear the logs 3. Perform capturing 4. Wait for 20 seconds for the logs to appear (just in case) Thanks. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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