»User:
»Password:
Remember Me? 
FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Bug Reports

Selection Save fails with update

Pages: 1
Posted:  15 Oct 2017 05:09
0.98.90
Win7 SP1 64
Opera 48.0.2685.39 (PGO)

Have used without issue for couple years. Latest update killed selection capture. Appears normal, make and save selection, get completely blank image in saved file. Have tried with Select\Save to jpg, Select\Save to PDF, and Select\Edit. Image always blank, but in the format/size of my selection area. Randomly, an image will occasionally be successfully captured. Problem present on any of a variety of unextraordinary web pages, including this site.

Uninstalled, rebooted, reinstalled, same problem. Using installed defaults for all settings.
Posted:  15 Oct 2017 05:36
Should also note, browser window save works fine. Have not tried any other saves.
Posted:  20 Oct 2017 21:25
FireShot for Opera needs an update. We have some problems with the Opera reviewers stuff (poor communication). Hopefully this will be solved soon.
__________________
FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
Pages: 1


Recent topics Replies Views Last Poster
Upload to Google and other search engines
1 2312
How to avoid "floating" content?
1 1370
Save web page screenshots to multipage PDFs / Guardar PDF en varias p·ginas
4 3217
Hotkey to creat PDF screen shot - how to set up
2 2771
Pro for Chrome: Failed to update: Error executing staged native file
2 1391
Option to save taken website screenshot to temp folder
0 2419
Capture web page selection and savie to Google Drive
2 1541
Reg Key not working with IE installation
1 1457
Restore License Key
0 10396
Will not save webpage as PDF using Vista and Chrome extension
3 1464