Trouble finding my license key

Question

Hi there!

I bought the upgrade to Pro on October 7, 2013. The transaction number was 29E04420DT1772537 through Paypal in the name of Bill Jahnel.

When I recently went to make a screenshot Fireshot seemed to not be registered, which I thought I had done when I first bought the upgrade. I have gone through my email but for the life of me even a wildcard search for Fireshot does not reveal an email with the key.

I have hunted on your site to see if there is a way I could get the key resent. Would you please be willing to either re-send my key to my email (RStudent@aol.com) or email me and I am happy to forward my purchase email from Paypal for verification, if any further verification of my purchase is necessary.

My sincere thanks.

Accepted Answer

Dear sir, please forward your request to contacts@getfireshot.com

Posted: 03 May 2014 20:05
	Registered User Currently Offline	Posts: 1 Join Date: May 2014
Hi there! I bought the upgrade to Pro on October 7, 2013. The transaction number was 29E04420DT1772537 through Paypal in the name of Bill Jahnel. When I recently went to make a screenshot Fireshot seemed to not be registered, which I thought I had done when I first bought the upgrade. I have gone through my email but for the life of me even a wildcard search for Fireshot does not reveal an email with the key. I have hunted on your site to see if there is a way I could get the key resent. Would you please be willing to either re-send my key to my email (RStudent@aol.com) or email me and I am happy to forward my purchase email from Paypal for verification, if any further verification of my purchase is necessary. My sincere thanks.

Posted: 04 May 2014 04:50
	Administrator Currently Offline	Posts: 4287 Join Date: Jan 2007
Dear sir, please forward your request to contacts@getfireshot.com __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon! There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

Posted: 10 May 2014 19:55
	Registered User Currently Offline	Posts: 73 Join Date: Apr 2014
For money related issues, it should be forwarded directly to support.

Recent topics	Replies	Views	Last Poster
Current Version?	7	1102
Firefox 64bit - Waterfox, Pale Moon	2	4766
Full page screen capture emulating phone	3	4316
How to insert or set page breaks when creating PDFs in Fireshot Pro?	1	4312
Capture scrolling screenshot of an area	2	3524
Screenshot Studio isn't saving files under Windows 8.1	4	1097
reading errors in gmails	4	3058
FireShot extension 0.98.51 - Entire Web Page Capture not working	5	4390
upload images to picoolio.net	2	3168
box point	2	2919