FireShot - Full webpage screenshot tool support forum / EasyCaptures support / Support, bug reports, feature requests, etc.
Easycaptures.com Problem
Pages: 1
| Posted: 27 Nov 2011 23:59 | ||
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Registered User Currently Offline |
Posts: 2 Join Date: Aug 2011 |
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| Noticed my old captures are gone. Any idea if they will ever be back? | ||
| Posted: 28 Nov 2011 22:35 | ||
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Administrator Currently Offline |
Posts: 4443 Join Date: Jan 2007 |
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The HDD raid crashed totally (yeah, it somehow happened).
I sent one of the HDDs to recovery service, hope tech guys will recover the data. Sorry.  __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 04 Dec 2011 19:37 | ||
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Registered User Currently Offline |
Posts: 8 Join Date: Aug 2009 |
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Fingers crossed they can recover the data.
How about backups? |
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| Posted: 04 Dec 2011 19:49 | ||
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Administrator Currently Offline |
Posts: 4443 Join Date: Jan 2007 |
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There was Raid 1. Unfortunately bad sectors were copied to the reserved HDD too. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 08 Dec 2011 12:32 | ||
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Registered User Currently Offline |
Posts: 2 Join Date: Sep 2011 |
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Will you b able to retrieve the screencapures?
I've much of my work stored with your site and need to retrieve my files Please can you keep us informed about this issue Thanks |
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| Posted: 08 Dec 2011 12:40 | ||
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Administrator Currently Offline |
Posts: 4443 Join Date: Jan 2007 |
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Unfortunately, the guys from Vital Data, the HDD repair company, priced the data restore at $1800.
I regret to say that this is too much for me. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 08 Dec 2011 14:20 | ||
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Registered User |
Posts: 2 Join Date: Dec 2011 |
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| Hey JK, so is it safe to say now -- that if the screen caps are not showing then they are permanently gone and we can delete the image place holders, titles and descriptions? | ||
| Posted: 08 Dec 2011 16:56 | ||
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Administrator Currently Offline |
Posts: 4443 Join Date: Jan 2007 |
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Acidice, I'll do that tomorrow. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 11 Dec 2011 21:22 | ||
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Registered User |
Posts: 2 Join Date: Dec 2011 |
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| Thanx, JK. | ||
| Posted: 06 Jul 2014 21:08 | ||
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Registered User Currently Offline |
Posts: 10 Join Date: Jul 2014 |
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| Couldn't find this so far with the free version. Is it included on this package? | ||
Pages: 1
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