»User:
»Password:
Remember Me? 
FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Premium Support

FireShot screenshot extension Not Installing

Pages: 1
Posted:  15 Sep 2021 22:30
I purchased Fireshot on July 23, 2021 after the free version had been installed. 

I developed some health problems so I haven't tried to use the purchased version until today (and probably used the free version a couple of times shortly after I downloaded it).   I couldn't find a way to enter the registration code today to get the benefit of the paid version so I uninstalled it from Chrome, re-booted, downloaded the current Fireshot exe (see below), and it did literally nothing - no screens, no menus, nothing, and no messages (except for the log below).

I'm obviously doing something wrong but I can't figure out what.  Thank you for your assistance.

Tried to install fireshot-chrome-plugin.exe (does not have any version number within the exe file name but the version shows as 0.0.0.0 when the mouse arrow hovers above the file name.  The exe file was downloaded today.

OS: Windows 10 Home (x64) Version 2009 (build 19043.1165)

Chrome Browser Version: Version 93.0.4577.63 (Official Build) (64-bit)

Log:
15-09-21 14:57:09.556  Started
15-09-21 14:57:09.557  With command line: C:\Users\ewach\Downloads\fireshot-chrome-plugin.exe
15-09-21 14:57:09.557  Target engine is: Chromium
15-09-21 14:57:09.559  Using folder for deployment: C:\Users\ewach\AppData\Roaming\FireShot\0.99.15
15-09-21 14:57:09.559  Created directory with result: 1
15-09-21 14:57:09.560  Copying myself...
15-09-21 14:57:09.560  Target Native host already exists, nothing to copy.
15-09-21 14:57:09.561  Extracting manifest...
15-09-21 14:57:09.573  Written 642 bytes
15-09-21 14:57:09.573  Done
15-09-21 14:57:09.574  Writing registry...
15-09-21 14:57:09.574  Successfully registered to HKEY_CURRENT_USER
15-09-21 15:03:29.487  Started
15-09-21 15:03:29.487  With command line: C:\Users\ewach\Downloads\fireshot-chrome-plugin.exe
15-09-21 15:03:29.488  Target engine is: Chromium
15-09-21 15:03:29.490  Using folder for deployment: C:\Users\ewach\AppData\Roaming\FireShot\0.99.15
15-09-21 15:03:29.490  Created directory with result: 1
15-09-21 15:03:29.490  Copying myself...
15-09-21 15:03:29.491  Target Native host already exists, nothing to copy.
15-09-21 15:03:29.491  Extracting manifest...
15-09-21 15:03:29.492  Written 642 bytes
15-09-21 15:03:29.492  Done
15-09-21 15:03:29.492  Writing registry...
15-09-21 15:03:29.493  Successfully registered to HKEY_CURRENT_USER
15-09-21 15:03:37.241  Started
15-09-21 15:03:37.242  With command line: C:\Users\ewach\Downloads\fireshot-chrome-plugin.exe
15-09-21 15:03:37.242  Target engine is: Chromium
15-09-21 15:03:37.244  Using folder for deployment: C:\Users\ewach\AppData\Roaming\FireShot\0.99.15
15-09-21 15:03:37.245  Created directory with result: 1
15-09-21 15:03:37.245  Copying myself...
15-09-21 15:03:37.246  Target Native host already exists, nothing to copy.
15-09-21 15:03:37.246  Extracting manifest...
15-09-21 15:03:37.246  Written 642 bytes
15-09-21 15:03:37.247  Done
15-09-21 15:03:37.247  Writing registry...
15-09-21 15:03:37.248  Successfully registered to HKEY_CURRENT_USER
15-09-21 15:04:19.292  Started
15-09-21 15:04:19.293  With command line: C:\Users\ewach\Downloads\fireshot-chrome-plugin (1).exe
15-09-21 15:04:19.293  Target engine is: Chromium
15-09-21 15:04:19.295  Using folder for deployment: C:\Users\ewach\AppData\Roaming\FireShot\0.99.15
15-09-21 15:04:19.296  Created directory with result: 1
15-09-21 15:04:19.296  Copying myself...
15-09-21 15:04:19.297  Target Native host already exists, nothing to copy.
15-09-21 15:04:19.297  Extracting manifest...
15-09-21 15:04:19.297  Written 642 bytes
15-09-21 15:04:19.298  Done
15-09-21 15:04:19.298  Writing registry...
15-09-21 15:04:19.299  Successfully registered to HKEY_CURRENT_USER
15-09-21 15:04:28.670  Started
15-09-21 15:04:28.671  With command line: C:\Users\ewach\Downloads\fireshot-chrome-plugin (1).exe
15-09-21 15:04:28.671  Target engine is: Chromium
15-09-21 15:04:28.673  Using folder for deployment: C:\Users\ewach\AppData\Roaming\FireShot\0.99.15
15-09-21 15:04:28.674  Created directory with result: 1
15-09-21 15:04:28.674  Copying myself...
15-09-21 15:04:28.675  Target Native host already exists, nothing to copy.
15-09-21 15:04:28.675  Extracting manifest...
15-09-21 15:04:28.676  Written 642 bytes
15-09-21 15:04:28.677  Done
15-09-21 15:04:28.677  Writing registry...
15-09-21 15:04:28.678  Successfully registered to HKEY_CURRENT_USER
15-09-21 15:24:28.782  Started
15-09-21 15:24:28.783  With command line: C:\Users\ewach\Downloads\fireshot-chrome-plugin.exe
15-09-21 15:24:28.783  Target engine is: Chromium
15-09-21 15:24:28.785  Using folder for deployment: C:\Users\ewach\AppData\Roaming\FireShot\0.99.15
15-09-21 15:24:28.786  Created directory with result: 1
15-09-21 15:24:28.787  Copying myself...
15-09-21 15:24:28.787  Target Native host already exists, nothing to copy.
15-09-21 15:24:28.788  Extracting manifest...
15-09-21 15:24:28.788  Written 642 bytes
15-09-21 15:24:28.789  Done
15-09-21 15:24:28.789  Writing registry...
15-09-21 15:24:28.789  Successfully registered to HKEY_CURRENT_USER
15-09-21 15:24:47.581  Started
15-09-21 15:24:47.582  With command line: C:\Users\ewach\Downloads\fireshot-chrome-plugin.exe
15-09-21 15:24:47.582  Target engine is: Chromium
15-09-21 15:24:47.584  Using folder for deployment: C:\Users\ewach\AppData\Roaming\FireShot\0.99.15
15-09-21 15:24:47.585  Created directory with result: 1
15-09-21 15:24:47.586  Copying myself...
15-09-21 15:24:47.586  Target Native host already exists, nothing to copy.
15-09-21 15:24:47.586  Extracting manifest...
15-09-21 15:24:47.587  Written 642 bytes
15-09-21 15:24:47.588  Done
15-09-21 15:24:47.588  Writing registry...
15-09-21 15:24:47.589  Successfully registered to HKEY_CURRENT_USER
15-09-21 15:24:49.457  Started
15-09-21 15:24:49.458  With command line: C:\Users\ewach\Downloads\fireshot-chrome-plugin.exe
15-09-21 15:24:49.458  Target engine is: Chromium
15-09-21 15:24:49.461  Using folder for deployment: C:\Users\ewach\AppData\Roaming\FireShot\0.99.15
15-09-21 15:24:49.461  Created directory with result: 1
15-09-21 15:24:49.462  Copying myself...
15-09-21 15:24:49.463  Target Native host already exists, nothing to copy.
15-09-21 15:24:49.463  Extracting manifest...
15-09-21 15:24:49.464  Written 642 bytes
15-09-21 15:24:49.465  Done
15-09-21 15:24:49.465  Writing registry...
15-09-21 15:24:49.466  Successfully registered to HKEY_CURRENT_USER
15-09-21 15:27:03.188  Started
15-09-21 15:27:03.189  With command line: C:\Users\ewach\Downloads\fireshot-chrome-plugin (1).exe
15-09-21 15:27:03.190  Target engine is: Chromium
15-09-21 15:27:03.192  Using folder for deployment: C:\Users\ewach\AppData\Roaming\FireShot\0.99.15
15-09-21 15:27:03.192  Created directory with result: 1
15-09-21 15:27:03.193  Copying myself...
15-09-21 15:27:03.193  Target Native host already exists, nothing to copy.
15-09-21 15:27:03.194  Extracting manifest...
15-09-21 15:27:03.194  Written 642 bytes
15-09-21 15:27:03.195  Done
15-09-21 15:27:03.196  Writing registry...
15-09-21 15:27:03.196  Successfully registered to HKEY_CURRENT_USER
Pages: 1

 

 

This is the Premium Support area for the users who have purchased FireShot Pro or Screenshot Studio products.

Please Login or Register to see a full thread.

 

 



Recent topics Replies Views Last Poster
Capture website selection
1 1193
Problem with fireshot on a Mac.
0 1004
ScreenShot of a Webpage area or program NOT within a chrome on another monitor
1 1030
Hash Each Screenshot captured by extension
1 1292
Capture scrolling screenshot on Mac is stuck on processing extremely long pages
2 1536
Need to save +2000 website links as a searchable PDF.
1 1184
Black Bar for 2nd Visible Part of Screenshot
3 1242
plugin 98.94
6 1370
Try Advanced Options?
11 1482
Fireshot extension not working at all
1 1243