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FireShot - Full webpage screenshot tool support forum / EasyCaptures support / Support, bug reports, feature requests, etc.

My pro status is not recognized

Pages: 1
Posted:  18 Mar 2026 14:59
I paid the pro one time fee in 2024 and have a new laptop. Fireshot does not recognize my membership!
What can I do to fix this.
Posted:  19 Mar 2026 03:10
Hello. Can you please provide more info as requested?

Quote:
Plugin version (i.e. FireShot 1.12.1blink
OS type and version (i.e. Windows 11 Professional, English)
Version of browser (i.e. Firefox/120.0)
Steps to reproduce the bug (i.e. Start browser, open FireShot editor, create a shape and try to save - you'll get an access violation xxxxxx)

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