»User:
»Password:
Remember Me? 
FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Premium Support

Popup selection only captures background

Pages: 1
Posted:  05 Feb 2022 03:47
In Firefox (96.0.3 64-bit latest version) and using newly registered Fireshot.

I'm trying to capture a scrolling pop-up window (ad reports from Facebook/Meta Business Suite for client reporting).

I use Capture selection/element -- and then in the popup, it shows me the yellow boxed border and where to CTRL and click to save that scrolling window -- perfect.

But when I then actually press CTRL and click -- it captures the partially obscured background *BEHIND* the pop-up window, not the content in the pop-up window.

The reason I got to Pro version was for this purpose and that it says it can capture scrolling areas -- I need to have a better way of doing these than multiple sceenshots stitched together in Photoshop!

Thanks.
Pages: 1

 

 

This is the Premium Support area for the users who have purchased FireShot Pro or Screenshot Studio products.

Please Login or Register to see a full thread.

 

 



Recent topics Replies Views Last Poster
Capturing Selection and Duplicating it
1 888
Not Capturing Scrolling Screenshot (Chrome)
4 1177
How to update ?
1 1194
How i can remove the "hold ctrl key down to capture....View Demo/Close" Hint?
1 1018
How to stop capturing entire web page after desired section has been captured ?
5 1022
License key not delivered to me
2 1011
When available for Mac?
0 1425
Activate Pro version
1 1232
PRO DOWNLOAD
1 1693
ใชใœ?2ๅ›ž่ณผๅ…ฅใ—ใชใ‘ใ‚Œใฐใชใ‚‰ใชใใชใฃใŸใฎใงใ—ใ‚‡ใ†ใ‹?
1 2447