Screenshot extension icon not showing up in Internet Explorer

Question

Hello,

I downloaded and installed FireShot Pro v0.98.96 for Internet Explorer v11. The screenshot extension is installed and enabled, but I cannot see the application icon on the toolbar. I closed and restarted the browser, even logged out and logged back into my Windows workstation. I am having this issue on both Windows 7 and Windows 10 machines. Has anyone else experienced a similar problem? How can I fix this?

Thanks,
K

Accepted Answer

Hello. Can you please check, if FireShot Pro is listed in the addons list? Another option would be checking the logs of the AV software.

Answer

Thanks. Can you check, if the toolbar is set as visible (Main menu -> View -> Toolbars -> FireShot) ?

Answer

Hello Kevin, We do not have a specific script for this. However, it's easy to implement: 1. Copy fireshot-container-98_96.exe, FSAddin-98_96.dll, FSAddin64-98_96.dll, SSS-98_96.dll to a destination folder 2. Run: 'rundll32.exe FSAddin-98_96.dll DllRegisterServer' for the 32-bit version of IE, and 'rundll32.exe FSAddin64-98_96.dll DllRegisterServer for the 64-bit version of IE' 3. Run: 'fireshot-container-98_96.exe -RegServer' 4. You're done.

Posted: 19 Jul 2019 00:09
	Registered User Currently Offline	Posts: 8 Join Date: Jul 2019
Hello, I downloaded and installed FireShot Pro v0.98.96 for Internet Explorer v11. The screenshot extension is installed and enabled, but I cannot see the application icon on the toolbar. I closed and restarted the browser, even logged out and logged back into my Windows workstation. I am having this issue on both Windows 7 and Windows 10 machines. Has anyone else experienced a similar problem? How can I fix this? Thanks, K

Recent topics	Replies	Views	Last Poster
Page Numbers in PDF captures	1	1442
General PDF Capability Questions	1	1646
Can you give us a schedule about support Mac?	1	1440
Deutsche Sprachdatei	1	1403
Suppress "getsmartshot.com/installed/" on FireShot installation	1	1722
Can't capture scrolling screenshot	2	2154
Invalid License Key Error After Upgrade to the New Version	1	1570
FireShot extension Error RE: FireShot extension Maintenance	4	1740
The close does not work on the "hint"	4	1735
Can't install extension in Microsoft Edge	3	2597