Screen-Shot of Error Message

Question

Every time I use a Capture a error message comes up. Error using FireFox, need help.

Accepted Answer

Warning before posting bugreports: please take into account that your bugreports will be ignored if you don't include the following info about your problem:

Plugin version (i.e. FireShot 0.45)
OS type and version (i.e. MS Windows XP Professional SP2, English)
Version of Firefox (i.e. Firefox/2.0.0.14)
Steps to reproduce the bug (i.e. Start FX, open FireShot editor, create a shape and try to save - you'll get an access violation xxxxxx)

Please include as much additional info as you can because even a small detail can speed up the process of fixing the bug. Thank you for your assistance, your help is much appreciated.
__________________

FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

Posted: 27 Dec 2012 10:39
	Registered User Currently Offline	Posts: 1 Join Date: Nov 2012
Every time I use a Capture a error message comes up. Error [javaScript Application] using FireFox, need help.

Posted: 27 Dec 2012 11:37
	Administrator Currently Offline	Posts: 4443 Join Date: Jan 2007
Warning before posting bugreports: please take into account that your bugreports will be ignored if you don't include the following info about your problem: Plugin version (i.e. FireShot 0.45) OS type and version (i.e. MS Windows XP Professional SP2, English) Version of Firefox (i.e. Firefox/2.0.0.14) Steps to reproduce the bug (i.e. Start FX, open FireShot editor, create a shape and try to save - you'll get an access violation xxxxxx) Please include as much additional info as you can because even a small detail can speed up the process of fixing the bug. Thank you for your assistance, your help is much appreciated. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon! There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php

Posted: 06 Jan 2013 15:08
	Registered User Currently Offline	Posts: 55 Join Date: Nov 2012
Hi newt01. Can you verify first if you have JAVA installed?

Recent topics	Replies	Views	Last Poster
Editor Not Functioning in Firefox	1	1900
Idea: EasyCaptures -> Dropbox Sync (Backup)	2	4276
Not Capturing Visible Area or Entire Page	2	3368
Full website screenshot Not Captured	8	1998
Chrome screenshot and capture selection option is disabled	1	4495
Fireshot Pro registration works in FF and Chrome but not in IE9	1	7085
"Failed to get access to folder ""	4	3628
0.98.24 version Problem "open with external program"	3	3227
Open from Clipboard	4	4331
empty lines	2	3831