FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Public Support
The storage size has exceeded its quota error message
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| Posted: 22 May 2026 12:31 | ||
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Registered User |
Posts: 9 Join Date: Nov 2025 |
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Hi there,
My fireshot suddenly stopped capturing pages in Firefox a few days ago so I deleted it and downloaded the latest version. Now it works but I keep getting an error message every time I do a screenshot saying "storage size has exceeded its quota" There is nothing to delete as there is nothing in the drop down box. How do I get rid of this error message? Firefox version 151.0.1 Fireshot version v.2.1.4.15 |
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| Posted: 22 May 2026 15:55 | ||
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Administrator Currently Offline |
Posts: 4589 Join Date: Jan 2007 |
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It seems like the indexedDB is corrupt.
The first thing I recommend is to remove the extension, then install it again. I this doesn't help, please try the following: - Open FireShot Options page. - Press F12 to open the Developer Tools.Storage Tab: - Click the Storage tab at the top. - Delete Data: Click IndexedDB on the left. Locate FireShotDB, right-cilck it and select Delete FireShot DB. - Restart Firefox. __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
Last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 22 May 2026 16:09 | ||
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Registered User |
Posts: 9 Join Date: Nov 2025 |
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I found Fireshot options but then when Im in there I press F12 and it doesnt seem to do anything. So I cant find the Developer Tools/Storage tab to continue trying to fix issue
Are you able to show me a screen shot so I can see where this is? Thanks |
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| Posted: 22 May 2026 21:07 | ||
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Registered User |
Posts: 9 Join Date: Nov 2025 |
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Hi again,
I found out where to go. F12 doesnt work for me for some reason but when I right clicked once Im in Fireshot Options it says Inspect so I went into that and the Developer Tools came up. I found the Storage tab and then scrolled down to IndexedDB but all thats in there is something that says moz/extension://and many numbers and it wont let me delete that and in the box to the right it says no data present for select host |
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| Posted: 22 May 2026 21:30 Last Edited By: JK | ||
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Administrator Currently Offline |
Posts: 4589 Join Date: Jan 2007 |
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So, just to confirm, removing the extension completely and installing it from scratch doesn't not solve this problem? __________________ FireShot Pro Pro Full Webpage Screenshots will be moving to a subscription model soon!
Last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php |
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| Posted: 22 May 2026 21:53 | ||
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Registered User |
Posts: 9 Join Date: Nov 2025 |
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I tried uninstalling it by right clicking on Fireshot and selecting remove extension and it was gone and then I re installed it from your link on here with current version but still getting that issue with the storage quota.
Whats weird is last year I had this same issue and uninstalling it and re installing worked but not this time. |
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