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FireShot - Full webpage screenshot tool support forum / FireShot Browser Extension / Public Support

FS version 0.98.97 causes Browser Console window to open with Firefox

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Posted:  21 Oct 2019 00:03
Today I noticed that FireShot had installed an update (0.98.97 Free Version). My default browser is Firefox Quantum 69.0.3 (64-bit), used on a Windows 7 Home Premium 64-bit desktop computer. I also have FireShot in a Chrome browser which is the browser my husband uses. There is no problem with Chrome.
The problem that I have is that, since the update, whenever I start Firefox, the Browser Console Window opens. I had to finally, after seeking help in Firefox forums, disable all of my add-ons and re-enable them one by one. It turns out that FireShot is the culprit. As soon as I enabled it, the Browser Console window opened up. Only requirement to reproduce this failure is to start Firefox with FireShot add-on enabled.
I hope that you can fix this as I loved using your app. Thank you.
Posted:  21 Oct 2019 06:50
Thank you. Can you please share the contents of this console window? Any errors?
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Posted:  21 Oct 2019 15:46
Thanks for your response JK. This is what I get when the "show context messages" is unchecked. Something like 11 errors. If context messages is checked, there are 72+ errors that show up. I tried copying that console and get the notification that this message cannot post. Let's hope this condensed version does and that it helps you..... This shows up immediately when I enable FireShot.

WebExtensions: new intermediate certificate added api.js:32
WebExtensions: signatures re-verified api.js:42
Error: WebExtension context not found! 2 ExtensionParent.jsm:1239:13
Error: WebExtension context not found! 3 ExtensionParent.jsm:1239:13
Error: WebExtension context not found! ExtensionParent.jsm:1239:13
Error: WebExtension context not found! ExtensionParent.jsm:1239:13
Error: WebExtension context not found! ExtensionParent.jsm:1239:13
Error: WebExtension context not found! ExtensionParent.jsm:1239:13
Error: WebExtension context not found! 2 ExtensionParent.jsm:1239:13
Error: WebExtension context not found! ExtensionParent.jsm:1239:13
Error: WebExtension context not found! 3 ExtensionParent.jsm:1239:13
Error: WebExtension context not found! ExtensionParent.jsm:1239:13
Error: WebExtension context not found! 3 ExtensionParent.jsm:1239:13
Posted:  25 Oct 2019 18:11
Thank you. There's nothing wrong in the console, and I have no idea why it's opened automatically. Hmm... unsure
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There's a last chance to purchase a Lifetime License and get a 33% discount! - https://getfireshot.com/buy.php
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