Unable to capture all taps and save

Question

Hi, I'm unable to to pdfs anymore. I used to be able to but not recently (past few days). But I can capture tap one by one by Please advise. Thanks you so much. Requested Information: Plugin Version: 2.0.1.2 OS Type: Windows 11 Enterprise 64-bit Browser: Version 126.0.6478.127 (Official Build) (64-bit) Steps to reproduce bug: while on websites I wish to save to PDF in bulk , click FireShot plugin, choose ,it started scrolled ,but it didn't save to anywhere. In past,it started scrolled ,and will save to my PC.

Accepted Answer

Hello and thank you for your report. Can you please update to v. 2.0.1.3 to see if the problem is fixed? https://chromewebstore.google.com/detail/take-webpage-screenshots/mcbpblocgmgfnpjjppndjkmgjaogfceg

Answer

Thank you. Does it work if you choose 'Capture all tabs and Edit' ?

Answer

Alexey, Yuchan He. Since I cannot re-create this problem locally, there's only one way to find a cause of this problem - research it on your side. Can we get in touch in TeamViewer to do that? Thank you.

Answer

Dear Yuchan He, Thank you. I've just sent you an email with the instructions.

Answer

UPDATE: The update addressing this problem is awaiting for Google's approval and will be available soon for download. Alternatively, please be informed, that this issue can be temporarily fixed by running twice the command 'Capture all tabs and Print' for any number of tabs. Having done that, the 'Capture all tabs' functionality will be restored.

Posted: 12 Jul 2024 13:43
	Registered User Currently Offline	Posts: 4 Join Date: Jul 2024
Hi, I'm unable to [capture all taps and save] to pdfs anymore. I used to be able to but not recently (past few days). But I can capture tap one by one by [Capture entire page] Please advise. Thanks you so much. Requested Information: Plugin Version: 2.0.1.2 OS Type: Windows 11 Enterprise 64-bit Browser: Version 126.0.6478.127 (Official Build) (64-bit) Steps to reproduce bug: while on websites I wish to save to PDF in bulk , click FireShot plugin, choose [capture all taps and save],it started scrolled ,but it didn't save to anywhere. In past,it started scrolled ,and will save to my PC.

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